Terms of Use

Welcome to Tens Beauty. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Use carefully before using our site. If you do not agree to these terms, please do not use our website.

1. General

These Terms of Use govern your use of our website, including all services and purchases made through the site. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Use of the Website

You must be at least 18 years old or have the permission of a parent or guardian to use our website. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

3. Products and Services

All products and services displayed on our website are subject to availability. We strive to ensure that the information on our site is accurate and up to date, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Custom Products

As our products are custom-made, we do not offer returns or refunds unless the item is faulty. Please ensure that all custom details and sizes provided are accurate. We are not responsible for any errors in measurements or specifications provided by the customer.

5. Pricing and Payment

All prices are listed in GBP (£) and include VAT where applicable. We accept various forms of payment, including credit/debit cards, PayPal, Apple Pay, Clearpay, and Afterpay. Payment must be made in full at the time of purchase. We reserve the right to change our prices at any time without notice.

6. Shipping and Delivery

We use Royal Mail First Class for UK orders, with an estimated delivery time of 1-2 business days after dispatch. Delivery times may vary. We are not responsible for delays caused by postal services or unforeseen circumstances. For international orders, delivery times and costs will be provided at checkout.

7. Gift Cards

Gift cards are redeemable on our website and cannot be exchanged for cash. Lost or stolen gift cards will not be replaced. Gift cards are valid for a period specified at the time of purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tens Beauty and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of this website without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Tens Beauty shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at [your contact email or phone number].

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Use. Thank you for choosing Tens Beauty!